Shipping, Warranty, & Return Policy

Our products are large and expensive to ship. We do not offer any returns on your product unless it is dead on arrival and unrepairable after diagnostic and attempts of repair have been completed. 

If the product has a minor cosmetic issue (such as a scratch, or chip on the paint) we will attempt to come to a reasonable discount. This is not grounds for warranty replacement or for a return.

If you choose to cancel your order before it ships out, there is a minimum of 3.5% fee to cover our cost, such as credit card fee. If its affirm or shop pay installment payment the fee would be a minimum of 6% - 7.99% fee. If the shipment is scheduled, there is no refund, this includes pre order / deposit that have already shipped out of the factory. 

As an authorized dealer for many brands we represent, we provide the same factory warranty. Once the factory approves, we will provide the same warranty coverage to you. Factory may change specification without notice at times, you may check with factory site for latest update. Should the factory offer a different warranty to the dealer than to their own consumers, we cover whatever the factory cover to the dealer.

Select products and locations may have additional shipping cost that may occur after your purchase, we would notify you should it occur for approval before your purchase is finalized.

If you choose to receive inside delivery or a re-delivery service on a LTL shipment, there will be extra charges - additional balances will be due after. All the purchases on the our website are non-refundable and final. If you placed an order on our website, it means that you already agreed to our terms and conditions at the checkout page.